Refund Policy

1. Money-Back Guarantee

We stand behind the quality of Delvion. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. This means you can request a full refund within 30 days of your purchase date, no questions asked.

2. Refund Eligibility

To be eligible for a refund, your order must meet the following conditions:

• Refund request submitted within 30 days of purchase date
• Product is in its original, unopened packaging
• Product has not been used or consumed
• Product is not damaged or altered
• Original proof of purchase (order confirmation) is provided

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at ask@khunryonzibralon.world
2. Provide your order number and reason for the refund
3. Include your original order confirmation email
4. Await confirmation and return shipping instructions

4. Return Shipping

Once your refund request is approved, we will provide you with return shipping instructions. You are responsible for return shipping costs unless the return is due to our error or a defective product.

5. Refund Processing

Upon receipt and inspection of your returned product, we will process your refund within 5-7 business days. The refund will be credited to your original payment method. Please allow an additional 3-5 business days for the funds to appear in your account, depending on your financial institution.

6. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately with photos of the damage. We will provide a replacement or full refund at no cost to you, including return shipping.

7. Exceptions to Refund Policy

The following items are not eligible for refund:

• Products that have been opened or used
• Products purchased more than 30 days ago
• Products that show signs of tampering or damage
• Orders placed during promotional sales (unless otherwise stated)
• Shipping costs (unless return is due to our error)

8. Partial Refunds

Partial refunds may be issued for:

• Products with minor packaging damage (if product is intact)
• Products returned after the 30-day window but within 60 days (50% refund)

9. Non-Refundable Items

The following are non-refundable:

• Shipping and handling charges
• Gift cards
• Clearance or final sale items

10. Refund for Subscription Orders

If you have a subscription order, you can cancel at any time. Refunds for subscription orders follow the same 30-day policy from the date of the most recent charge.

11. International Returns

For international customers, return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. Please contact us for specific return instructions for your country.

12. Warranty Claims

This refund policy does not affect your statutory rights or warranty claims. If you believe the product is defective or does not meet quality standards, you may file a warranty claim in addition to or instead of requesting a refund.

13. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website constitutes acceptance of the updated policy.

14. Contact Information

For refund inquiries or to initiate a return, please contact: